Game Runner
About the Company
BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint, Slime, and Foam Bomb!
Our original Brooklyn location opened in 2018. We now have locations in Atlanta, Washington D.C., Philadelphia, Charlotte, Houston, and Denver. We've hosted over 500,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 5 markets.
We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual, serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!
About the Brooklyn Location
Located in Brooklyn's historic DUMBO neighborhood, this is the Company's original location and where its HQ team works. Beat The Bomb Brooklyn has become one of the highest rated experiences in all of New York City with over 14,000 5-star Google Reviews and was featured on the Today Show. The 5,000 square foot location offers our classic Mission experiences; a lobby lounge with live streamed paint bomb footage; 2 immersive arcade Game Bays for rent; beer, wine & seltzer @ The Bomb Bar; and a dedicated private event space for large groups.
Responsibilities
Front of House (FOH) Focus:
- Always make customers feel welcome and excited to be at Beat The Bomb
- Ensure all game rooms are prepped, tested and ready for gameplay
- Assist Managers with customer check-in as needed
- Make sure customers are properly set up for the game in a timely manner
- Ensure all customer areas are presentable and clean (Game Rooms, Bathroom, Party Room)
- Offer to help capture the moment with customers by taking pictures
- Stay aware of your surroundings and ask, "where else can I help?" during downtime
Back of House (BOH) Focus:
- Assist teams with suits, onboarding and waivers
- Start a team in the game if needed
- Ensure Bomb Rooms are set up to start the day and prior to each team's entry
- Maintain a safe environment and facilitate a safe experience for customers and team members
- Engage and have fun with customers repeatedly
- Offer to help capture the moment with customers by taking pictures
- Assist Front of House team members with getting teams set up
Qualifications
The Ideal Game Runner Embodies Beat The Bomb's Values:
- Bring Positivity
- Take Responsibility
- Build The Future
- CREATE THE FUN
- Isn't afraid to get messy (it's a paint blast facility after all!)
- Is great with groups (birthdays, corporate teams, family reunions, etc.)
- Has an interest in live experiences / digital gaming
- Loves people and thrives when engaging with others
- The ultimate teammate, ready to jump in and help wherever necessary
- Has a strong aptitude for technology and/or an interest in learning
- Is solution oriented
- Remains calm when faced with external pressures
- Is friendly, outgoing, and inclusive
- Is a weekend warrior (must be available to work weekends)
- Doesn't mind physical activity (paint buckets can weigh up to 50 lbs)
Benefits
- Competitive Pay, Tip Pools and Monthly Bonus Pool
- Paid time off: up to 5 days in year 1 and 10 days after 1st year
- 401k plan
- $500 Annual Learning Stipend for professional development (Full-Time Only)
- Referral Bonuses
- Medical, dental and vision insurance (Full-Time Only)
- HSA (Full-Time Only)
- Transit Benefits
- Life Insurance Benefit Options (Full-Time Only)
- An opportunity to advance or expand your career with company growth
- A chance to be a part of an exciting and fast-growing start-up team
- Friends & family ticket discounts