Gallery Optician, SOHO

About The Role

Achieve sales targets through consistent delivery of the Client Experience Story.

Act with intention to go above and beyond to deliver the best client experience.

Fulfill, process, and communicate all orders to the external lab and ensure we deliver on lead times.

Execute flawless accuracy in taking and recording measurements, adjusting and fitting eyewear.

Ensure best in class optical service and experience.

Aid clients in choosing the best frames and lenses based on their prescription needs.

Accurately assess and adjust all repairs for JMM frames.

Team Development & Training

Provide optical elevation, training, and support for Gallery team.

Ensure optical sales and benchmarks are met.

Client Experience

Consistently achieve individual sales targets.

Establish and maintain a strong client book (>30% appointments).

Consistently achieve KPI's.