Gallery Assistant (Part-time, Temporary)

How You Will Make An Impact

• Answer clients’ inquiries about sales and views, and respond to general questions regarding the auction process.
• Staff the galleries, coat check and/or client lounge during sale viewings and on sale days.
• Provide superior client service through gracious and attentive demeanor, prompt assistance, and by treating all Christie's clients in the most helpful and cordial manner.
• Locate and sometimes handle property kept on display during viewing hours.
• Aid Security in guarding the property on view by keeping an alert and watchful eye on the viewing area.
• Ensure the tidiness of galleries and coat check.
• May assist with taking bid instructions, Christie’s LIVE clerking and telephone bidding.
• Liaise with Bids & Client Service staff to obtain condition reports and/or catalogues and supplies for clients.
• Collate client feedback for Client Service Supervisory team.
• Follow Christie’s Dress Code policy (i.e. Black professional suiting).

What You Will Bring To The Team

• A flexible approach to job role and working hours, including weekend availability, is essential.
• Demonstrated experience in delivering excellent client service in a luxury, commercial environment, including active listening, empathy and patience.
• Highest standard of confidentiality, discretion and work ethic.
• Strong IT skills.
• Knowledge of, and enthusiasm for, Fine and Decorative Arts.
• Excellent standards of self-presentation with a friendly, enthusiastic and welcoming disposition.
• Commitment to punctual attendance.
• Excellent communication skills (particularly in spoken English).

Working Conditions

• Work is performed in an often busy front of house setting.
• Physical Requirements: Required to stand throughout the duration of the shift, except during breaks.
• Ability to feel comfortable in public greeting and escorting clients within the physical premises.

Systems & Tools

• Basic office equipment including personal computer and Microsoft Office.
• Access to personal email is required.