FWSP Student Technical - Mail Room

About the role

This is a Federal Work Study Program (FWSP) student technical position, which serves as the University Mail Room student worker, and is an essential member of the university's administrative support team. This position offers a valuable opportunity for a current student to gain practical experience while contributing to the efficient and organized functioning of the mail room. The student worker will be responsible for processing incoming and outgoing mail, handling packages, and providing excellent customer service to the university community.

Responsibilities

• Maintain the organization and cleanliness of the mail room, ensuring a safe and efficient work environment.
• Manage mail room supplies and inform the supervisor when supplies need replenishment.
• Process outgoing mail, sorting and applying accurate postage.
• Handle mail forwarding requests for students and staff who are temporarily away from the university.
• Process undeliverable mail and arrange for proper returns or forwarding as necessary.
• Utilize mail tracking systems to update recipients on the status of their incoming packages.
• Ensure accurate and timely notifications to recipients when packages are ready for pickup.
• Maintain accurate records of incoming and outgoing mail and packages.
• Aid in data entry tasks related to mail tracking and reporting.
• Work collaboratively with other mail room staff and student workers to efficiently manage the workload and ensure excellent service.

Requirements

Enrollment Requirements: Fall/Spring Semesters - All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 6 hours for undergraduates and 5 hours for graduates. Summer Semester - Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position. Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources.

FWSP Requirements: To be considered for Federal Work Study Program (FWSP) employment, you must be awarded work study through the Office of Financial Aid & Scholarships. Please be aware, the summer FWSP award is a separate application process, and is not included with the fall/spring FWSP award. Contact Financial Aid for more information. Enrollment requirements for FWSP employment are the same each semester. Undergraduates must be enrolled in a minimum of 6 credit hours, and Graduates must be enrolled in a minimum of 5 credit hours. If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and provide the letter to the hiring department for submission to Human Resources. Contact jobs@uco.edu for more information.

Qualifications/Experience Required

• Currently enrolled as a full-time student at UCO.
• Awarded Federal Work Study.
• Strong organizational skills and attention to detail.
• Excellent written and oral communication skills.
• Sensitivity of intercultural communication.
• Good interpersonal skills.
• Dependable.
• Punctual.