FWS - Student Assistant - Financial Aid

About the role

Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online. We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 Aspen Prize for Community College Excellence.

Location: GHC - Floyd Campus

The Financial Aid Work Study Student will facilitate the financial aid process as needed (assist at the One Stop Shop customer service desk, walk-ins, phones, application processes, events as needed).

Responsibilities

• Is responsible to understand, support, and carry out the college’s mission, vision, and values and comply with mandates and regulations of government and accrediting bodies.
• Assist at the One Stop Shop customer service counter (McCorkle Building-Floyd Campus)
• Assist students and visitors with financial aid processes as needed (FAFSAs, Verifications, Scholarship applications, logging into Charger Portal, email, schedule bill, and other basic financial aid processes)
• Posts campus event flyers and advertisements
• Assists with document management including shredding, scanning, copying, and filing
• Participates in mandatory trainings
• Other duties as assigned

Requirements

• Must be a current student
• Education: High school diploma, current college student
• Experience: None, training provided

Skills

• Good customer service skills
• Critical thinking, decision-making, and problem-solving skills within area of responsibility
• Ability to effectively communicate (basic oral and written communication)
• Communicates regularly with supervisor
• Ability to accept and use feedback for growth in the position
• Ability to demonstrate prompt and regular attendance

Pay

$12.00 per hour

Schedule

Temporary, Part-Time