FWRD Preferred Personal Shopper

Main Purpose of the FWRD Preferred Personal Shopper Role

Responsible for selling and growing sales of a qualified group of clients, including FRWD & REVOLVE clients, as well as new clients acquired to FRWD & REVOLVE through personal networking and clientele.

Major Responsibilities

• Maintaining robust monthly sales
• Providing elevated customer service and ensuring a luxury experience for assigned clients
• Working within the Preferred Team to ensure clients receive regular and advanced styling edits and client communications
• Working cross-functionally to ensure that there is adequate partnership with the Buying Teams, as well as other departments across the business
• Attending client events as needed, with travel as needed
• Attending training and employee events in Los Angeles, as needed

Required Competencies

• Excellent verbal and written communication skills
• Customer service focus
• Elevated sales skills
• Luxury and designer fashion knowledge
• Teamwork and strong alignment with REVOLVE culture

Minimum Qualifications

• 7 years of luxury or elevated sales experience
• E-commerce experience
• Extensive knowledge of brand, product, designers and fashion landscape

Preferred Qualifications

• Strong and engaged personal client relationships
• Extensive working with various CRM tools and POS technologies

Benefits

A reasonable estimate of the current base salary is $80,000. This role is eligible for commission.