Fuzhou Interpreter

About the role

LanguageLine Solutions is a company dedicated to breaking down language and cultural barriers. We employ interpreters to enhance the lives of limited-English speakers, the Deaf, and the Hard-of-Hearing. This role allows you to work remotely from your home.

Responsibilities

• Respond to video and audio interpreting sessions promptly and professionally.
• Conduct interpretation in a friendly and professional manner.
• Participate in online, video, and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device.
• Render correct concepts and meanings according to established interpretation protocol.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout the video and audio interpreting sessions.
• Remain calm during video and audio interpreting sessions in emergency situations.
• Follow client instructions and ensure client expectations are met.
• Understand protocol and terminology for various industries including healthcare, insurance, finance, and law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Qualifications

• Fluency in Fuzhou and English with cultural competency.
• Excellent listening, retention, and note-taking skills.
• Ability to concentrate and remain neutral during sensitive conversations.
• Education or work experience in language-related fields preferred.
• Able to adapt to LLS technology enhancements.
• At least 18 years old.
• Licensed to work in the US/Canada.
• High school diploma or equivalent.
• Ability to read and write Fuzhou and English.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop/Laptop Computers with Windows, MacOS, or ChromeOS.
• Tablets (iPadOS or Android).
• Suitable smartphones (iOS or Android).
• No restricted brands (Kaspersky products, Huawei hardware).
• High-speed Internet connection with download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, and ping value of no more than 300 ms.
• Quiet space free from background noise or distraction.

Physical Requirements

• Able to operate a keyboard and mouse for prolonged periods.
• Must be able to lift up to 26 lbs.
• May be exposed to moderate noise levels.

Pay

$23 - $25 per hour. Compensation will not be less than any applicable state or local minimum wage.

Schedule

Work at Home position in the United States.

Benefits

• Paid sick leave in accordance with applicable law.
• Medical, dental, vision, and employee assistance program (EAP).
• Accident, critical illness, and life insurance.
• AD&D insurance.
• Short-term disability.
• 401K retirement plan.
• Advancement opportunities within the organization.
• Interpreter support.

Skills

• Fluency in Fuzhou and English.
• Cultural competency.
• Excellent listening and note-taking skills.
• Ability to remain neutral and objective.
• Understanding of various industries' protocols.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Compliance with disability laws.
• Equal opportunity employer.