Future Store Manager
About the role
Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We want to connect with strong leaders across the country—both for opportunities available now and those that may arise in the future.
Responsibilities
- Builds and retains a high performing team
- Create a consistent environment of world class customer service
- Exceed sales plan
- Lead the store to achieve Total Monthly Income (TMI) Goals consistently
- Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensure first quality standards for all merchandise
- Communicate daily sales goals to all team members and drive action through Chat Ins/Chat Outs
- Maintain a five-star customer experience by actively managing the floor
- Develop action plans for improvement through weekly performance discussions using customer reviews and mystery shops
- Build a strong bench and talent pipeline, ensuring the store is always staffed to achieve all staffing goals and fill open positions within 30 days
Requirements
- High School Diploma or degree
- Four years prior retail management experience in an apparel or specialty store environment
- Prior experience with a computerized POS system
Qualifications
Empower customers and employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit.
Skills
- Dynamic, attentive, and inspiring leadership
- Mastering relationship building with team members and customers alike
- Effective coaching and training
- Strong analytical and decision-making skills
- Ability to manage payroll and budgets
- Excellent communication and interpersonal skills
Benefits
- Comprehensive benefits package
- Rewarding environment and competitive pay
- Dream Maker Discount after first pay period
- Referral Incentive Program
- Dayforce Wallet – Get Paid Early!
- Health/Dental/Vision Insurance
- 401K Program
- Paid vacation, wellness days & holidays, including your birthday off
- Pet benefits
Pay
Standard base pay range for this role is posted at a minimum and maximum rate. The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity.
Schedule
Full time hours Sunday through Saturday 40 hours a week
Physical Demands
- Stand, walk, and sit for extended periods of time
- Reach for tools and objects with hands and arms
- Climb stairs
- Stoop, kneel, crouch, or crawl
- Look at, read, and use a computer and all other electronic devices for long periods of time