Future Opportunities | Retail Sales Specialist (Part-Time)

About the role

We're rethinking homes for how people really live, and we're looking for a Retail Sales Specialist (Part-Time) to join our New York Showroom team to help shape the future of living - one thoughtful detail at a time.

Responsibilities

• Engage and build trust with our customers to create lasting relationships that support their current and future needs
• Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint
• Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP's
• Recommend our design-focused Interior Styling Services tailored to inspire and bring our customers vision to life
• Collaborate with our showroom and global Customer Experience teams and provide customer feedback and insights to our business partners locally and in our Singapore Head Office
• Contribute to the operational and visual requirements of running a showroom

Requirements

• Prior retail sales experience is a plus, preferably in the furniture or home goods industry
• Interior styling experience is preferred
• Fluent English with excellent communication skills, both written and verbal
• Maintain knowledge of assortment, services and policies to confidently meet customer needs
• Represent the brand through professional communication and exceptional service excellence
• Efficiently perform showroom transactions with high degree of accuracy and following through with sales leads