Future Opening: Receptionist - State Farm Agent Team Member

Lori Henry State Farm Agency

About the role

Be the First Impression. Keep the Office Flowing. Support a Growing Team.

Benefits

- 401(k) matching - Competitive salary - Health insurance - Opportunity for advancement - Paid time off - Training & development

Responsibilities

- Greet customers warmly—in person and over the phone—and direct them appropriately - Manage scheduling, appointments, and internal office communication - Handle incoming inquiries and maintain accurate customer records - Support conversations with prospective and existing customers, ensuring they’re connected to the right team members - Deliver exceptional customer service and assist with follow-ups as needed - Provide administrative support, including data entry and special projects - Help maintain a clean, organized, and professional office environment

Requirements

- Strong written and verbal communication skills - Exceptional attention to detail and organizational ability - Ability to multitask and stay focused in a fast-paced environment - Professional, friendly, and dependable demeanor - Previous experience in receptionist, administrative, or customer service roles preferred - Comfort interacting with customers and supporting basic sales-related conversations - Basic computer proficiency, including Microsoft Office and CRM systems

Qualifications

- Licensing information: Insurance licensing is not required for this position. However, if you're interested in expanding your career in the future, we're happy to support and guide you through the licensing process when you're ready.

Skills

- Strong written and verbal communication skills - Exceptional attention to detail and organizational ability - Ability to multitask and stay focused in a fast-paced environment - Professional, friendly, and dependable demeanor - Previous experience in receptionist, administrative, or customer service roles preferred - Comfort interacting with customers and supporting basic sales-related conversations - Basic computer proficiency, including Microsoft Office and CRM systems

Benefits

- Competitive compensation - A supportive, team-oriented workplace - Training and ongoing guidance to help you succeed - Optional licensing support for future career growth - Opportunity to grow within a multi-location, expanding agency

Pay

$16.00 - $18.00 per hour

Schedule

Full-Time | In-Office

My team's mission

Help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Lafayette Hill, PA and help customers with their insurance and financial services needs, including: - Auto insurance - Home insurance - Life insurance - Retirement planning

Equal Opportunity Employer

Lori Henry State Farm is an Equal Opportunity Employer. We are committed to fostering an inclusive environment for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.