Future Opening: Receptionist - State Farm Agent Team Member

Rewards and Recognition

• Team Events: coffee, lunch, celebrations, special events
• Group Vision and Dental Provided
• Individual Medical Health Insurance Stipend Available
• Group Life Insurance & Disability Provided
• Paid Holiday's
• SIMPLE IRA w/ Company Match

Pay

• Hourly pay plus bonus opportunities (Base pay between 30-40K)
• Paid time off

Requirements

• Excellent Communication Skills
• Customer Service Orientation
• Organizational Skills
• Attention to Detail
• Tech Savvy
• Positive Attitude
• Problem-Solving Skills
• Team Player
• Adaptability
• Property and Casualty License

Qualifications

• Previous experience in a customer service or administrative role is a plus, but not required.
• A willingness to learn is what matters most!

Benefits

• Be the First Point of Contact: Greet clients and visitors warmly, creating a welcoming atmosphere in our agency.
• Manage Incoming Calls: Handle phone inquiries with professionalism and enthusiasm, directing calls to the appropriate team members.
• Schedule Appointments: Organize and maintain calendars, ensuring smooth scheduling for clients and staff.
• Assist with Administrative Tasks: Support our team by managing paperwork, filing documents, and maintaining office supplies.
• Provide Customer Support: Address client questions and concerns with care, ensuring they feel valued and understood.
• Collaborate with Team Members: Work closely with colleagues to ensure seamless communication and a positive team dynamic.
• Handle Billing and Payments: Process payments and assist clients with billing inquiries as needed.
• Promote Agency Services: Share information about our insurance products and services to help clients find the best solutions for their needs.
• Embrace Continuous Learning: Keep up-to-date with our agency’s products and services, as well as industry trends to better assist clients.
• Be a First Point of Contact: Greet clients and visitors warmly, creating a welcoming atmosphere in our agency.
• Manage Incoming Calls: Handle phone inquiries with professionalism and enthusiasm, directing calls to the appropriate team members.
• Schedule Appointments: Organize and maintain calendars, ensuring smooth scheduling for clients and staff.
• Assist with Administrative Tasks: Support our team by managing paperwork, filing documents, and maintaining office supplies.
• Provide Customer Support: Address client questions and concerns with care, ensuring they feel valued and understood.
• Collaborate with Team Members: Work closely with colleagues to ensure seamless communication and a positive team dynamic.
• Handle Billing and Payments: Process payments and assist clients with billing inquiries as needed.
• Promote Agency Services: Share information about our insurance products and services to help clients find the best solutions for their needs.
• Embrace Continuous Learning: Keep up-to-date with our agency’s products and services, as well as industry trends to better assist clients.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Erie, PA.
• Our office is open 8:30am - 5:00pm.
• I have been a State Farm agent since 1999.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a second generation State Farm agent.
• I am a proud graduate of Grove City College.
• We currently have 4 team members at our agency.
• We have received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, and Bronze Tablet.

We're Hiring!