Future Opening: Patient Access and Communication Representative FT

To provide personalized and service-oriented assistance for patients/customers under the supervision of Clinic Manager and Team Leader. The Patient Service Associate implements all aspects of the clerical side of health care delivery to patients/customers.

Responsibilities

• Maintain a positive work relationship with all staff members for the good of the patient/customer and institution.
• Demonstrate the ability to provide care and service with individuals of all age groups.
• Demonstrate actions consistent with St. Thomas Community Health Center’s Service Principles as duties are performed on a daily basis.
• Maintain confidentiality in matters related to co-workers and patients.
• Adhere to professionalism with dress code and manners.
• Handle heavy volume multi-line phone systems with proper phone etiquette.
• Set priorities and follow directions.
• Adjust to various demands.

Requirements

• High School diploma or equivalent.
• 2 years administrative experience preferred.
• College graduate preferred.
• CPR Healthcare Provider certification.
• Personable for meeting/greeting patients/customers.
• Computer literacy (Mainframe or PC).
• Spelling/grammar aptitude.
• Good written/verbal communication skills.

Preferred Skills

• Minimum typing speed of 35 wpm.
• Effective communication skills.
• Cooperative skills.
• Ability to work under pressure.
• Organizational ability.
• Time management.
• Problem-solving skills.
• Teamwork.

Pay

$13.00 - $15.00 per hour

Benefits

• Medical, Dental, Life, and Accidental Death Insurance.
• Paid Time Off and Holidays.
• 401(k) with a company match.