Future Opening: Customer Service Representative - State Farm Agent Team Member
State Farm Agent · Helena, MT · 25 mo ago
Customer ServiceFull-time
Position Overview
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Requirements
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Proactive in problem solving
- Pride in getting work done accurately and timely
- Able to multi-task
- Able to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Qualifications
- Ability to remain current in product changes, licensing, technical developments, and continuing education
Skills
- Excellent communication skills
- People-oriented
- Organizational skills
- Self-motivated
- Problem-solving skills
- Customer service skills
- Product knowledge
- Licensing requirements (Property and Casualty, Life and Health)
Benefits
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Valuable experience
Pay
Hourly pay plus commission/bonus
Schedule
Flexible hours
Benefits
- Paid time off (vacation and personal/sick days)
- Valuable experience
About the Role
As a State Farm team member for Gayle Grimsrud - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Employment Information
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Company Information
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.