Jobs · Customer Service · Illinois

Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent · Naperville, IL · 40 mo ago
Customer ServiceFull-time

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service.
  • Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Excellent communication skills - written, verbal and listening.
  • Self-motivated.
  • Detail oriented.
  • Proactive in problem solving.
  • Dedicated to customer service.
  • Able to work in a team environment.
  • Able to effectively relate to a customer.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

Benefits

  • Hourly pay plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Growth potential/Opportunity for advancement within my agency.

Pay

Hourly pay plus commission/bonus.

Schedule

Not specified.

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Benefits

  • Paid time off (vacation and personal/sick days).
  • Growth potential/Opportunity for advancement within my agency.

Benefits

  • Commensurate with experience.
  • Varies.

Pay

Varies.

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TBD.

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