Future Opening: Customer Service Representative - State Farm Agent Team Member

Responsibilities

- Establish customer relationships and follow up with customers as needed. - Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. - Use a customer-focused, needs-based review process to educate customers about insurance options. - Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

- Dedicated to customer service - Able to effectively relate to a customer, answer their questions, and anticipate their needs. - Excellent communication skills to assist customers and coordinate with other agency team members - Proactive in problem-solving

Benefits

- Hourly pay plus commission/bonus - Growth potential/Opportunity for advancement within my office - Paid time off (vacation and personal/sick days) - Valuable career-building experience

Pay

Compensation: $17.00 - $25.00 per hour

Schedule

Part-Time, 20-25 hrs per week, no weekends

About the Role

The position is part-time, 20-25 hours per week, no weekends. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

We're Hiring!

We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Josh Terraneau - State Farm Agent may be the right fit for you!

About Our Agency

- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. - We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance. - Our office is located in Riverside. - Additional languages spoken: Spanish

Contact Us

If you have a resume on Indeed, please apply there. Otherwise, apply here.