Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment

Benefits

• Salary plus commission/bonus
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
• Signed Bonus up to $500

About the Role

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Roswell GA.