Jobs · Customer Service · Michigan

Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent · Holland, MI · 25 mo ago
Customer Service$35k–$75k/yrFull-time

Position Overview

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Benefits

  • Simple IRA
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my agency
  • Signed Bonus up to $2,000

Compensation

$35,000.00 - $75,000.00 per year

About the Role

State Farm Insurance Agent located in Holland, MI is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Sam Martin - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Contact Information

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none

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