Jobs · Customer Service · Indiana

Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent · Washington, IN · 39 mo ago
Customer ServiceFull-time

Position Overview

Responsibilities

Requirements

Qualifications

Skills

Benefits

Pay

Schedule

State Farm Insurance Agent located in Washington, IN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Terry Fleckenstein - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Self-motivated
  • Dedicated to customer service
  • Able to learn computer functions
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely
  • Able to work in a team environment
  • Able to multi-task
  • Able to effectively relate to a customer
  • Bilingual - Spanish preferred

Qualifications

Hourly pay plus commission/bonus

Skills

  • Marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Self-motivated
  • Dedicated to customer service
  • Learning computer functions
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely
  • Team player
  • Multi-talented
  • Customer-focused
  • Bilingual - Spanish preferred

Benefits

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Pay

Hourly pay plus commission/bonus

Schedule

N/A

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