Future Opening: Customer Service Representative - State Farm Agent Team Member
State Farm Agent · White Marsh Station, MD · 40 mo ago
Customer ServiceFull-time
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Self-motivated
- Detail oriented
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Able to work in a team environment
- Bilingual - Spanish required
- Must be available to work the following schedule: Mon-Fri 9-5pm; Thurs 9-7pm; Sat 9-12
Benefits
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency