Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Position may require irregular working hours

Benefits

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency