Future Opening: Customer Service Representative - State Farm Agent Team Member

Benefits

• Paid Sick Time
• Paid Holidays
• SIMPLE IRA Matching
• SIMPLE IRA
• Opportunity for advancement
• Paid time off

Position Overview

A successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Retention Specialist. The role involves helping the business grow through value-based conversations and remarkable customer experience. This is an opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Successful track record of meeting goals
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

What We Offer

• Hourly pay plus commission/bonus

My Team's Mission

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We serve customers with auto, home, life, and retirement planning insurance and financial services needs in Willard, MO.

Compensation

$35,000.00 - $40,000.00 per year