Future Opening: Branch Manager/ Office Adminstrator

Responsibilities

• Recruit, hire, train, motivate, review, schedule, coach and terminate employees.
• Schedule and facilitate staff meetings and sales meetings.
• Facilitate daily production meetings with staff to review work in process.
• Maintain subcontractor payments in accordance with cash flow, scheduled payments, and approved invoices.
• Oversee overall schedule and workflow between sales and production (i.e., comparing WIP to production).
• Manage team of customer service representatives/administrative assistants and provide necessary training in work processes.
• Evaluate and maximize quality customer service and customer satisfaction.
• Manage the inventory purchasing process.
• Review orders for accuracy as needed with sales staff.
• Expedite production when needed by assisting the department with the overflow work.
• Manage center maintenance including cleanliness, safety and organization.
• Resolve customer satisfaction issues.
• Monitor and/or perform center opening and closing procedures.
• Complete reports as necessary (i.e., daily and weekly sales reports, daily closing, royalties due, direct marketing response tracking).
• Monitor WIP Summary accuracy and Key Performance Indicators.
• Promote and encourage the brand mentality of “Everybody Sells” through recognition and incentive programs.

Qualifications

• Ability to deal with a variety of emotions when making business decisions.
• Emotional maturity and stability needed.
• Ability to handle several projects concurrently utilizing the full range of resources available.
• Ability to resolve problems, handle conflict and resolve complex communication issues in a calm manner.
• Ability to communicate providing verbal feedback in a professional manner.
• Ability to handle multiple tasks to the best of ability and as efficiently as possible.

Benefits

• Compensation: $50,000.00 - $100,000.00 per year