Fusus Camera Facilitator Part-time

Job Description

This is a part-time role to work no longer than 20/hrs per week (or 40/hrs per pay period)

Camera Integration & Onboarding

• Coordinate with property owners, IT teams, and integrators to onboard new cameras into the Axon Fūsus platform.
• Validate camera compatibility, connectivity, and optimal placement for operational use.
• Aid in installation scheduling, network setup, and configuration support.
• Ensure all video feeds meet quality, security, and performance standards.
• Provide recommendations for system optimization and camera coverage enhancements.

Training & Stakeholder Support

• Provide onboarding sessions and training for stakeholders, businesses, and community partners with cameras being connected to the Axon Fūsus platform.
• Create easy-to-understand tutorials, guides, and support materials.
• Serve as the point of contact for camera owners regarding troubleshooting and connectivity assistance.

Monitoring & Quality Assurance

• Conduct routine audits of camera health, uptime, and feed performance.
• Identify degraded video feeds and coordinate corrective action with stakeholders.
• Maintain documentation of issues, resolutions, and recommended improvements.

Qualifications

• Experience with Axon Fusus, either as an end-user or an Administrator.
• Ability to configure camera metadata, geolocation mapping, user permissions, and labeling standards within the Fūsus system.
• Ability to perform camera health checks, status monitoring, and diagnostic reviews using the Fūsus dashboard tools.
• Strong understanding of IP camera systems, including configuration, network connectivity, and video quality optimization.
• Experience troubleshooting camera hardware, cabling, and network issues in the field or remotely.
• Ability to diagnose and resolve issues related to camera connectivity, power, network routing, firewall rules, and bandwidth limitations.
• Experience working with integrators, vendors, IT departments, or property owners to coordinate technical tasks.
• Capable of conducting site assessments for camera placement, network readiness, and signal quality.
• Understanding of video security principles, data privacy requirements, and secure network configuration practices.
• Ability to apply organizational video retention, access control, and system security policies.