Furniture Sales Specialist

Benefits

• 401(k) with 2% employer match
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance (two plans to choose from)
• Opportunity for advancement
• Paid time off
• 5 paid holidays per year
• Training & development
• Vision insurance
• Life insurance
• Long- and short-term disability insurance options
• Paid product and sales training
• Established local customer base and strong showroom traffic
• Opportunity to advance: Sales Specialist → Senior Sales Specialist → Leadership opportunities

Pay

From $50,000 total compensation, including hourly pay and commission, with uncapped earning potential. Opportunities for overtime paid at time-and-a-half.

Schedule

Monday - Friday: 9am - 6pm, Saturday 9am - 3pm. One day off per week (schedule determined at hire). No Sundays. Consistent scheduled days and hours.

Responsibilities

• Build relationships with customers and identify their needs, style, priorities and budget from an established local customer base
• Guide customers through furniture and mattress selections, from individual pieces to complete-room solutions
• Help customers select appropriate styles, fabrics, finishes, colors and configurations for their homes
• Present relevant accessories, protection plans, financing options and additional products
• Confidently ask for the sale and professionally work through customer questions and objections
• Follow up consistently with quotes, leads and customers who haven't purchased
• Learn furniture and mattress brands, features, construction, customization options, promotions and new products
• Work toward individual sales and performance goals
• Follow Bitter Neumann's established sales processes and systems
• Work closely with delivery, service and other departments to provide a great customer experience
• Review your results and continually look for opportunities to improve

Requirements

Previous product knowledge or design experience is not required.

• Motivated by goals, results and the opportunity to increase earnings through performance
• Comfortable starting conversations, asking questions and asking for the sale
• Strong follow-through and personal accountability
• Coachable and open to feedback
• Motivated by healthy competition while focused on continually improving your own performance
• Team-oriented and able to build positive working relationships while thriving in a performance-driven environment
• Professional, confident and approachable with customers
• Organized and able to manage multiple customers, quotes, special orders and follow-ups
• An interest in furniture, home furnishings and helping customers create spaces they love
• Willing and able to learn detailed product information
• Dependable attendance and a strong work ethic
• Reliable transportation to and from work
• Able to pass pre-employment drug test