Furniture Sales Coordinator

About the role

Empire & Co. is the largest commercial furniture dealer in the world, with over 80 years of industry experience and more than 565 full-time employees nationwide. As the preeminent Steelcase dealer in the United States, we support a network of over 500 manufacturers. We partner with leading architects, designers, brokers, craftsmen, and manufacturers to deliver innovative, high-performing workspace solutions that solve business challenges and activate brands.

Key Responsibilities

• Support Account Managers with client communication and day-to-day project and account needs.
• Aid in preparing proposals, quotes, and client presentations.
• Cook up internal coordination with Design, Operations, and Project Management teams to ensure seamless project execution.
• Track orders, timelines, and project milestones from order placement through installation.
• Communicate with vendors and manufacturers to confirm product specifications, pricing, availability, and lead times.
• Maintain accurate project documentation and update internal systems accordingly.
• Aid in scheduling client meetings, site visits, and installations.
• Provide timely updates to clients and internal stakeholders throughout the project lifecycle.
• Help identify and resolve project-related issues to ensure a smooth client experience.
• Support Account Managers with ongoing client relationships and account needs.
• Collaborate across departments to ensure project requirements, deadlines, and client expectations are met.

Qualifications

• Skills & Qualifications:
• Bachelor’s degree preferred in Business, Interior Design, or a related field.
• 1–3 years of experience in sales support, account coordination, project coordination, customer service, or a related role.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication and interpersonal skills.
• Detail-oriented with strong problem-solving and follow-through abilities.
• Proficient in Microsoft Office, including Excel, Word, and PowerPoint; experience with CRM or project management tools is a plus.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong client-service mindset and ability to build effective working relationships.
• Interest in commercial furniture, design, or workplace solutions preferred.
• Ability to work from the Tampa office three days per week.