Furniture Repair Tech

About the role

At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937—people who share our passion for helping customers feel right at home. Named one of Furniture Today's Best Places to Work, NFM offers a fun, stable work environment with no layoffs in our history, a safe workplace, development opportunities leading to the career of your dreams, and a culture that encourages volunteering and serving our communities.

NFM's Furniture Repairer is responsible for repairing, touching up, and rebuilding all furniture products, generally working with complex repairs to ensure products look top-notch and are in sellable condition for customers. Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that's what we love.

Responsibilities

• Inspect: Examine product for defects, determine the complexity of the problem
• Repair: Remove and install covering, padding, webbing, and springs; perform glass cutting
• Operate: Run various power tools to assist in repairs, including a sewing machine to fix ornamental trim, braids, and buttons
• Finish: Match colors of stain and paint to a variety of finishes
• Perform: Complete in-home furniture repairs; make decisions on how to handle and negotiate while in customers' homes; often responsible for operating the repair van
• Accuracy: Track and maintain inventory and document movement of merchandise
• Safety: Maintain housekeeping; keep all hazardous chemicals properly labeled and stored according to government standards

Requirements

• High School Diploma or G.E.D. preferred
• Technical or Trade school certificate in Furniture repair (Preferred)
• 3–5 years of Furniture repair experience
• 1–2 years of customer service experience
• 1–2 years of furniture, flooring, and/or appliance, electronics products experience
• Valid driver's license and a satisfactory driving record required for staff who drive a service van
• Ability to lift/push/pull required weights; backscreen required
• Ability to work night, weekend, and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, criminal background check

Benefits

• Same day pay — access to your earned pay on-demand, when you need it most
• Competitive pay — generous annual increases up to 7%
• Inclusive culture — because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• 401(k) with immediate enrollment; eligible for company match after one year; Berkshire Stock available as an investment option

Pay

Hourly range: $20.14 – $24.47

Schedule

Full-time; ability to work night, weekend, and/or early morning hours based on business needs.