Funeral Services Assistant - Part Time

About the Role

Our associates celebrate lives. We celebrate our associates. This role provides clerical and administrative assistance to support funeral operations, including interacting with the public, answering questions about funeral and cremation services, and assisting with various aspects of funeral and memorial services.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and personal keepsakes.
• Ensures proper care and storage of client family items.
• Prepares documents related to services, cremations, and maintenance as directed by management.
• Assists with the respectful preparation of remains, including dressing and lifting the deceased, or operating the crematory, as permitted by law and company regulations.
• Performs office duties such as answering phones, operating office equipment (fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter, scale, and stereo/video system).
• Runs errands for floral delivery, supplies, documents, etc.
• Serves as an usher, parks cars, and performs transportation requirements.
• Drives funeral home vehicles for services and picking up families.
• Ensures refreshments are available (where allowed by law).
• Assists with visitations, memorial, and funeral services, including setup, dressing and casketing remains, and delivering family items and flowers.
• Greets and receives client families and other visitors, providing information and assistance.
• Accommodates the needs of families during services and visitations.
• May wash and clean funeral home vehicles and client vehicles as needed.

Requirements

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office suite and databases preferred; ability and willingness to learn required.
• Valid state driver’s license with an acceptable driving record.

Qualifications

• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behavior and team player attitude.

Postal Code: 75252
Category: Operations
Job Location: US-TX - Dallas