Funeral Service Assistant Part-Time - Kansas

About the role

The part-time funeral assistant supports the funeral services by performing various manual and office tasks, ensuring smooth operations before, during, and after funeral services.

Responsibilities

• Assists with removals of decedents (location specific)
• Prepares the deceased and casket
• Delivers and sets up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families
• Ensures proper care and storage of items
• Answers phones, operates fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, stereo/video system
• Runs errands for floral delivery, picking up supplies, documents, etc.
• Serves as an usher and may park cars or perform any transportation requirements
• Drives Funeral Home vehicles for services and picking up families
• Assists with visitations, memorial and funeral services that may include visitation and chapel set up, dressing and casketing remains, delivering family items and flowers
• Prepares documents related to services, cremations, maintenance, etc.
• Greets and receives client families and/or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• Maintains and cleans funeral home vehicles and other client vehicles as required
• Works beyond standard business hours, including weekends and holidays, if required

Requirements

• High school diploma or equivalent
• Able to lift, pull, and/or push 150 lbs or more
• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases
• Valid state driver's license with an acceptable driving record
• Ability to follow instructions given over the phone or in person
• Ability to use a personal computer and type
• Ability to work and communicate effectively with others
• Ability to maintain composure in challenging situations
• Good verbal and written communications skills
• Ability to maintain confidentiality

Qualifications

• Ability to work and communicate effectively with others
• Ability to maintain composure in challenging situations
• Good verbal and written communications skills
• Ability to maintain confidentiality
• Ability to work with colleagues to accomplish tasks