Funeral Home Manger

Our associates celebrate lives. We celebrate our associates. Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations. Job Responsibilities Financial Management Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goalsAccountable for monitoring and achieving annual financial goalsApprove expenditures and invoices including overtime Operations Manage the daily activities ensuring on-time servicesAssure the location’s operating practices comply with applicable federal and state regulations and Company policiesEstablish location goals and prioritiesEffectively present and communicate Company and Market strategies, values, and goals to staffManage frontline supervisor’s responsibilities, expectations, and accountabilitiesCollaborate with local Management for resource sharing, ideas, and business or operational enhancementsWork with Market Leadership and Corporate Departments on product, process, and technology needs and improvementsEnsure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture People Development Develop a strong, trusting, and reliable teamUnderstand team members’ career aspirations and provide assignments to develop skills and or close gapsMonitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expirationResponsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminationsCollaborate with Human Resources and Market Leadership for recruiting and retention Other Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the CompanyDevelop and or implement plans to improve customer satisfaction index and on-line community reviews Minimum Requirements Education High school diploma or equivalentTechnical diploma in Funeral Services or Mortuary Science preferredBachelor’s degree in Mortuary Science or other degree as required by state/province law and as prescribed by each state board Certification/License Funeral Director license as required by state/province law and as prescribed by each state board Experience Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilitiesMinimum (2) years of experience managing people or projectsBudgeting and expense control experience strongly preferred Knowledge, Skills And Abilities Ability to work evenings and weekendsFinancial and business acumenProficient in MS Office suiteProfessional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriersExcellent customer service skills Postal Code: 76504 Category (Portal Searching): Operations Job Location: US-TX - Temple