Funeral Home Funeral Arranger

The Funeral Arranger interacts directly with client families, making all arrangements, handling all aspects of the service, and ensuring the client's family receives a flawless experience that captures, acknowledges, and shares the life purpose of their loved one. Overview & Responsibilities Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized and caring manner consistent with company policies and proceduresConfirms authorization to proceed with the service arrangementsRetains heritage and grows market share through active involvement with the community, religious and other organizationsEnsures client families are informed of special recognition and services available for veterans and ensures the delivery of selected recognition and servicesDrives funeral vehicles as neededAssists at the chapel, church services, and cemeteryDelivers flowers, caskets, urns, photos, and other personal keepsakes or mementos of client familiesSets up and removes chairs, properly caring for and storing these itemsProvides aftercare in the absence of the Family Service CounselorProvides information on insurance, health benefits, and pensionShares pre-need referrals with Family Service AdvisorsEnsures adherence to all applicable professional, municipal, provincial/state, and federal licensing authorities, rules, and regulationsCompletes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entryAssists with general office duties, including answering phones and preparing reports as necessaryAssists with the maintenance of vehicles, the facility, and propertyReceives caskets and other funeral home supplies as well as stock inventoryPerforms other duties as assigned Requirements & Qualifications High school diploma or equivalentExperience as a funeral assistant is preferredKnowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Availability to work on-call weekdays and weekends as neededStrong communication skills and high levels of compassion and integrityAbility to multi-task and set priorities while being detail-orientedAbility to lift 100lbs safelyValid state-issued driver's license with a clear driving record Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled