Funeral Director / Embalmer in Training

About the Role

This position is designed for individuals currently enrolled in or having completed an accredited mortuary science program. The Funeral Director in Training will work alongside licensed funeral directors to gain hands-on experience in all aspects of funeral service.

Responsibilities

• Greets families and guests, and answers calls in a timely fashion from a multi-line phone system
• Cleans and maintains the preparation room and its supplies
• Processes and maintains at-need and pre-need case files
• Assists with embalming, dressing, cosmetizing, and casketing of the deceased
• Transfers deceased from place of death to funeral home and crematory
• Enters vital information into software systems
• Processes files from start to finish, including filing flag forms, completing trust account forms, and ordering death certificates
• Provides both standard and customized service materials
• Releases urns, service materials, personal property, and flags to families
• Updates list of family members to contact for information
• Responds to emails efficiently and timely
• Stocks and organizes urns
• Places obituaries for families in the newspaper, social media, and website
• Responds and attends to inquiries as required
• Performs other duties as assigned

Requirements

• High school diploma or equivalent
• Currently enrolled in or have completed an accredited mortuary science program
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Self-motivated and energetic
• Strong verbal and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems, religions, and cultures
• Valid state-issued driver's license with a clear driving record