Funeral Director Associate

Job Responsibilities

• Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
• Adheres to all Company and Regulatory requirements
• Cares for the deceased in a respectful manner while performing a variety of tasks which may include:
• Removals and transfers
• Lifting of deceased human remains
• Dressing and casketing
• Cooking and casketing
• Coordinating and assisting with funeral service and visitation
• Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
• Setting of chairs and the removal, proper care and storage of these items
• Removals and transfers
• Aids in funeral services by:
• Coordinating the parking of cars
• Ushering
• Driving funeral vehicles
• Aiding at chapel and church services
• Aiding at the cemetery
• Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
• Setting up chairs and the removing, properly caring for and storing of these items
• Participates at special functions
• Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of:
• Documentation
• Stationery
• Information on insurance, health benefits and pension
• Pre-arrangements for next of kin
• Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
• Affords assistance with general office duties such as preparing reports as needed
• Affords assistance with the maintenance of vehicles, the facility and property; receive caskets and other funeral home supplies as well as place into inventory and carrying out any other responsibilities that may be reasonably delegated by management
• Answers phones, prepares reports as necessary and participates in staff meetings
• Performs other duties as assigned

Minimum Requirements

• Education: Graduated from an accredited school or college of mortuary science
• Current Funeral Director license within the practicing state
• Valid state driver’s license with an acceptable driving record required to operate company owned vehicles

Experience

• Typically requires 6 months of previous work experience in a customer service role

Knowledge, Skills And Abilities

• Good driving record and valid driver’s license
• Previous customer service and/or sales experience would be a definite asset
• Knowledge of computers and some software would be an asset, or willingness to learn
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Able to multi task and set priorities
• Detail oriented
• Professional and team player

Work Conditions

• Work Environment: Work indoors and outdoors during all seasons and weather conditions
• Physical Demands: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
• Work Hours: Working beyond “standard” hours as the need arises
• Travel: Up to 25%

Postal Code

33063-4552

Category (Portal Searching)

Operations

Job Location

US-FL - Margate