Funeral Assistant / Attendant Part-Time

About the role

The part-time Funeral Assistant / Attendant plays an integral role in the funeral home by supporting funeral directors and providing assistance with funeral, memorial, and other services when requested, administrative support, courteously answering phones, and responding to general inquiries.

Responsibilities

• Assisting with the dignified transport and care of the deceased, including removals, lifting, carrying, transporting, and preparation activities
• Interacting with the public, sharing information about funeral and cremation services, and assisting families to ensure they receive the highest level of care and support
• Assisting with preparing, dressing, and placing decedents into casket
• Preparing for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos
• Preparing documents related to services, cremations, and maintenance, as directed by management
• Performing office duties such as answering phones and operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters and scales, and stereo/video systems
• Running errands such as floral deliveries, supply pick-ups, and document drop-offs
• Serving as an usher, assisting with parking, and fulfilling transportation requirements
• Driving funeral home vehicles for services and family transportation
• Assisting with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers
• Greeting and assisting client families and visitors, providing information and support as needed
• Accommodating family needs during services and visitations
• Washing and cleaning funeral home vehicles and family vehicles when required

Requirements

• High school diploma or equivalent
• Able to use a computer and type
• Proficient in MS Office suite and willingness to learn other software
• Valid state driver's license with an acceptable driving record
• Able to follow written and verbal instructions
• Able to work and communicate effectively with others
• Able to maintain composure in challenging situations
• Ability to maintain confidentiality
• Must be able to lift 50 lbs. and pull/push 200lbs or more of removals if required
• Able to pass a Background Check

Work Environment

Work indoors and outdoors during all seasons and weather conditions. Professional Dress is required when in contact with families. Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions.

Physical demands include frequent, continuous periods of time standing up 6 hours per day, climbing stairs to access buildings frequently, and able to lift 50 pounds; push/pull up to 200 pounds. Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage.