Fund Relationship Analyst

Responsibilities

• act as a central point of contact to facilitate and coordinate communication between the Client Group and the Funds Group
• coordination of client account openings and closings
• client reporting requirements with the fund reporting team
• responsible for protecting the validity and accuracy of the client data, RFIs, cash flows, capital calls, distributions and other direct client interactions on servicing items
• Coordinate administrative aspects of onboarding/offboarding of fund investors
• Contribute to fund investor specific projects, including system enhancements and process improvements
• Oversee coordination of fund-related queries (e.g., dealing dates, tax, reporting, statements)
• Communicate fund-related information to investors
• Support fund investors for client portal access, password resets etc.
• Support fund documentation changes
• Complete recurring tasks such as operational due diligence questionnaires and requests for information
• Coverage of new deliverables via the delivery management platform and/or with Fund Reporting team including documentation of procedures

Qualifications/Attributes

• Minimum 2 years of experience, ideally in the investment management industry, in areas of client service or operations
• Strong relationship building and collaboration skills and the curiosity to learn
• Sound business judgement and the ability to synthesize complex issues and effectively balance competing objectives and risks, and the ability to think creatively to solve business problems for clients
• Strong communication and presentation skills
• Project management skills, influencing, team-orientation, consensus building, and strong quantitative, written and verbal communication skills
• IT skills such as python coding or SQL are an advantage
• A college degree is required