Fund Development Coordinator - Youth Serving Nonprofit Organization

Job Overview

Big Brothers Big Sisters of Greater Los Angeles (BBBSLA) seeks a talented, high-energy fundraising professional to serve as the Agency's Development Coordinator.

About the Role

Reporting to the Director of Development, the Development Coordinator will support BBBSLA's overall financial growth through data management and record-keeping, gift processing, the maintenance of fundraising technologies, the implementation of email and direct mail campaigns, and general administrative support for the Fund Development Department.

Essential Job Activities And Responsibilities

• Data, Record Keeping & Gift Processing
• Identify needed adjustments and gift-connection links within our Salesforce CRM system to support the accuracy of revenue records and donor support.
• Provide helpful data and reporting to assist development team with operational reviews, activity and other initiatives as directed.
• Cook up gift processing to ensure accurate execution of online, wire transfer and check processing procedures and collaborate with others to ensure proper tracking of incoming financial support.
• Create new accounts, address account issues, remove duplicates, and other needed updates.
• Create, distribute, and follow-up on donor, partner and sponsor invoices.
• Provide accurate data for the annual audit, filings, and annual report.
• Fundraising Technology Support
• Function as the fundraising technologies expert and liaison for technology-account representatives.
• Current technologies include Salesforce, Classy and Greater Giving.
• Serve as the primary fundraising technology systems trainer for new hires and volunteers.
• Provide ongoing user training on new functionality and/or changes in fundraising and event-support technologies.
• Peer-to-Peer Fundraising & Events
• Recruit, register, and support individual participants and teams for peer-to-peer fundraising events, including the Big 5K and BBBSLA's participation in the LA Marathon, serving as a primary point of contact for participant inquiries and engagement.
• Track and maintain accurate donor and participant data within Salesforce CRM, ensuring all peer-to-peer gifts, pledges, and fundraising pages are properly recorded and attributed.
• Cook up event-day logistics for the Big 5K, including vendor communication, volunteer management, participant check-in, and on-site support to ensure a smooth and impactful experience for runners, donors, and staff.
• Develop and distribute participant communications including recruitment outreach, fundraising tips, event reminders, and post-event thank-you messaging to drive engagement and retention year over year.
• Email, Direct Mail Campaigns, & Portfolio Management
• Work closely with Marketing & Development to design and implement two to four email or direct mail campaigns per year.
• Pull appropriate donor reports, implement testing, provide content, manage mailing and analyze results.
• With the support of the Director of Development, provide basic outreach, cultivation, solicitation and stewardship to a small portfolio of about 65 individual donors and family foundations supporting BBBSLA at the $1,000 - $5,000 level annually.
• Manage and grow BBBSLA's recurring donor portfolio.
• Miscellaneous
• Provide general administrative support for the Fund Development department.
• Absorb and assist with special initiatives and events.

Qualifications & Experience

• High School Diploma is required.
• Bachelor's degree is preferred.
• Minimum of 3 years of work experience in Fund Development or Administrative roles at non-profit organizations.
• Exceptional interpersonal, written and verbal communication skills.
• Excellent listening and retention skills.
• Strong organizational and time management skills, with the ability to manage multiple priorities, adapt quickly, and problem-solve with a solutions-focused mindset.
• Aptitude to innovate and remain creative.
• Ability to track and analyze success metrics.
• Advanced proficiency with MS Office and experience using donor databases/CRM platforms (Salesforce preferred).
• Professional, proactive, and collaborative team player with a positive attitude, high energy, and emotional maturity.
• Willingness to travel locally and occasionally nationally for events and meetings; valid driver's license required.
• A sense of humor and the ability to bring levity and warmth to a fast-paced environment.

Equal Employment Opportunity

BBBSLA is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on organizational needs, job requirements, and individual qualifications, without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, gender expression, marital or domestic partnership status, military or veteran status, family or parental status, or any other status protected by federal, state, or local law.

Salary

$26.00 - $29.00 per hour