Functional Associate (AI Focus)

About the role

NetImpact Strategies is seeking a Functional Associate (AI Focus) to join our delivery team supporting Federal clients. This role works closely with Functional Leads, Technical Architects, Product Managers, and software developers to help translate business needs into functional requirements for AI-enabled modernization initiatives.

Responsibilities

• Support requirements gathering sessions with customers and internal stakeholders.
• Document functional and non-functional requirements, user stories, acceptance criteria, and business process flows.
• Aid Functional Leads with backlog management and Agile ceremonies.
• Closely work with developers, architects, and QA to clarify requirements and support implementation.
• Help configure and validate AI-enabled business workflows and application functionality.
• Assist with process mapping, workflow analysis, and documentation.
• Participate in solution demonstrations, sprint reviews, and customer meetings.
• Support User Acceptance Testing (UAT), test planning, and issue resolution.
• Develop functional documentation, user guides, and training materials.
• Use AI tools to improve documentation quality, analysis, and productivity.
• Continuously learn new technologies, AI capabilities, and Federal business processes.

Qualifications

• Required:
• Bachelor's degree in Business, Information Systems, Computer Science, or related field (or equivalent experience).
• 3–5 years of experience as a Business Analyst, Functional Analyst, Product Analyst, or similar role.
• Experience gathering and documenting business requirements.
• Familiarity with Agile software development methodologies.
• Experience writing user stories and acceptance criteria.
• Experience using Jira, Azure DevOps, or similar Agile tools.
• Strong analytical, organizational, and communication skills.
• Experience working with AI tools such as ChatGPT, Microsoft Copilot, Claude, or similar technologies to improve productivity.
• Preferred:
• Experience supporting Federal Government IT projects.
• Prior software development, QA, or technical support experience.
• Experience supporting cloud or AI-enabled applications.
• Familiarity with prompt engineering or AI-assisted business analysis.
• Experience with Visio, Lucidchart, or other process modeling tools.

About Us

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics.