Full Time Teller, West Boylston, MA

About the role

The role of a Teller at Santander involves engaging with customers to assist with various financial needs and processing transactions. Key responsibilities include providing exceptional customer service, handling cash, recognizing opportunities for cross-selling, and maintaining a clean work area.

Responsibilities

• Welcoming customers and minimizing wait times
• Processing deposits, withdrawals, and transfers
• Maintaining accurate cash drawer balances
• Adhering to bank policies and procedures to prevent fraud
• Escalating complex issues for timely resolution
• Supporting nearby branch locations as needed

Qualifications

• High school diploma or GED
• 6+ months of cash handling experience
• 6+ months of demonstrated customer service experience
• Excellent customer service skills and a passion for helping others
• Ability to identify and escalate concerns of risk to appropriate channels
• Effective listening and communication skills
• Comfortable using digital tools and technology to enhance customer engagement
• Energetic, organized, and able to multi-task in a fast-paced, changing environment
• Understanding of the necessity and value of accuracy and attention to detail
• Computer proficiency and basic math skills
• Ability to work branch hours, which can include weekends and evenings

What You Bring

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education
• Preferred experience in Microsoft Office products

Pay

The base pay range for this position is $30,000.00 USD to $47,000.00 USD annually.

Schedule

Branch hours, which can include weekends and evenings.

Benefits

We offer a comprehensive benefits package designed to support you, your family, and your well-being, now and into the future. Details are available in the Santander OnGoing/NH eGuide.

Risk Culture

We embrace a strong risk culture and all professionals are expected to take a proactive and responsible approach toward risk management.

EEO Statement

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer.