Full-Time Teller - South Austin

About the Role

As a Teller at United Heritage Credit Union (UHCU), you have the pleasure of working in a professional and positive environment every day. You will provide our valued members exemplary customer service as you accurately and efficiently process everyday banking transactions such as deposits, withdrawals, transfers, payments, and more. You will interact with more members than anyone else. We are looking for someone who is not afraid to strike up a conversation and find an opportunity in every member transaction. You will focus on the complete member experience, ensuring transactions are conducted with precision and without error. We take pride in truly caring about our members' financial well-being. You must be able to work in a fast-paced environment, while maintaining professionalism and working efficiently. Tellers are the frontline to our success at UHCU and we are looking for candidates who are committed to providing that exceptional customer service experience to our members.

What You'll Do

• Promote and maintain positive relationships with our members and your teammates.
• Promote, cross-sell, and refer credit union products and services to fulfill our members' financial needs.
• Give back. We are proud to be partners in the communities in which we serve and we do that by participating and volunteering in so many community events and initiatives.
• Gain a career. United Heritage provides a reputable environment with opportunity for growth, career opportunities, and the unparalleled ability to make a difference in a dynamic, team-oriented environment.

What You Will Need to Succeed

• Excellent listening ability and verbal communication skills.
• The ability to work hard, find solutions and have fun.
• Passion for providing outstanding service to our members.
• The ability to collaborate with team members.
• Strong attention to detail, with a focus on accuracy and quality of work.
• Ability to multitask in a fast-paced environment.

Requirements

• High School Diploma or GED equivalent.
• At least 6 months of cash handling and customer service experience within the last 12 months.
• Previous experience cross-selling products and/or services.
• Previous experience in a service oriented position where the primary focus was external customer service.
• Must be available to work a flexible schedule as hours/schedule are subject to change based on the needs of the business (business hours between 7:15am-6:45pm Monday through Friday and rotating Saturdays from 8:30AM-2:30PM).

Qualifications

• Previous Teller experience is a plus.
• Bilingual (English/Spanish) is a plus.

About United Heritage Credit Union

The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership. Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.7 billion in assets, more than 78,000 members, 11 branch locations, and approximately 260 employees. We are a full-service financial institution whose vision is "To be your primary financial institution." Being part of our credit union means being part of our community.

Benefits

• 401(k) options (Pre-Tax and/or Roth)
• Generous paid time off (PTO)
• Education Reimbursement Program
• Opportunity to Advance!