Full-Time Teller - Neosho Boulevard

Typical schedule: 40 hours per week, Monday–Friday 9:00 a.m. to 6:00 p.m., plus every other Saturday 9:00 a.m. to 12:00 p.m. When working a Saturday, you will be scheduled a half-day off during the week.

Responsibilities

• Process transactions via the teller window; verify customer identity and documents produced; verify endorsement(s) and funds available; count currency; check transaction for accuracy and completeness; issue receipts; monitor and balance cash drawer; reconcile differences; maintain teller supplies.
• Ensure security of assigned teller drawer and coin vault; maintain proper amount of currency in cash drawer; buy, sell, and verify currency; complete log books and bank slips; process large currency orders; count and bundle currency; process mutilated/unfit currency.
• Process bank-by-mail, night deposits, loan payments, savings bonds, credit-card advances, fund transfers, etc.; issue bank money orders and other negotiable instruments.
• Balance ATM following standard operating procedures to ensure safety and security of ATM and bank personnel.
• Respond to loan payoff inquiries; contact Loan Department personnel or refer customer as needed.
• Identify the customer by name; provide customer service in person and over the telephone; explain the Bank’s policies and procedures regarding transactions.
• Attend mandatory Bank meetings and training seminars, including the Bank’s web-based training program.
• Perform branch opening and closing procedures.
• Process debit-card orders, PIN numbers, address changes, and online-banking requests.
• Complete Currency Transaction Reports (CTRs) and maintain the monetary-instrument log.
• Handle outgoing wire transfers.
• Assist customers with access to safe-deposit boxes.
• Conduct the High-Performance Sales Process.
• Distribute Tell-A-Friend coupons.
• Accurately scan all transactions.
• Comply with all banking regulations, policies, and procedures.
• Maintain confidentiality in all phases of employment.

Non-Essential Duties

• Maintain education and professional expertise through attendance at job-related seminars, conferences, and workshops and involvement in professional, civic, and community groups.

Requirements

• High school diploma or GED.
• Minimum of six months cash-handling or other related work experience.
• Valid driver’s license and ability to be bonded by the Bank’s surety company.

Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one and small-group situations.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Ability to apply common-sense understanding to carry out detailed but uninvolved written or oral instructions and deal with problems involving a few concrete variables in standardized situations.
• Operate office and bank equipment (e.g., personal computer and printer, 10-key calculator, telephone, fax machine, copier, document scanner, check encoder, coin machine, currency counter, paper cutter, hole punch, debit/credit-card scanner, crimper, safe-deposit timer, vault timer, security system).
• Basic CRT inquiry.

Physical Demands

• Frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear.
• Occasionally required to walk and sit.
• Must frequently lift and/or move up to 25–50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Moderate noise level.
• Team atmosphere; willingness to assist others at any time.
• Ability to work before or after normal business hours to attend various employee meetings and training sessions.
• Occasional travel to various locations for job-related business.