Jobs · Finance · Pennsylvania

Full Time Teller, Kutztown, PA

Santander US · Kutztown, PA · 1 mo ago
Finance$30k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro about Santander, then "The Difference You Make As a Teller..." which is responsibilities. Then "What You Bring To perform this job successfully..." includes requirements/qualifications. Then "It Would Be Nice For You To Have" maybe preferred qualifications. Then "Work Authorization & Sponsorship". Then "What Else You Need To Know" includes pay range. Then "We Value Your Impact" includes benefits. Then "Risk Culture", "EEO Statement", "Working Conditions", "Employer Rights", "What To Do Next". We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove EEO statement, Risk Culture maybe? It's not boilerplate but could be considered generic; but we need to keep only substantive sections. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So EEO statement should be removed. Risk Culture maybe not boilerplate but could be considered generic; but it's a statement about risk culture; might be considered boilerplate? Not sure. Safer to keep if it's substantive? It's generic but maybe keep? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. Risk Culture is not EEO. Could keep but it's vague. However we should prefer few substantive sections over many thin ones. So maybe combine into About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Schedule not mentioned. So we will not include Schedule. We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information, not invent or summarize away detail. Do not repeat job title as heading. Do not put Job ID/requisition numbers as headings. We need to output only HTML fragment. Let's extract substantive content: Intro: "It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You!" This is about the role/company. Could be "About the role" or maybe "About Santander". We'll use

    About the role

    and put that paragraph(s) in

    . Then responsibilities: "The Difference You Make As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution. Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.Process transactions, including deposits, withdrawals, and transfers.Handle cash and maintain accurate cash drawer balances.Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.Recognize opportunities and cross-sell bank products to deepen customer relationships.Engage customers and leverage digital tools to educate them on self-service options.Assist with custodianship, audits, and other operational tasks.Maintain a clean and organized work area, to create a welcoming environment for customers.Responsibilities may extend to supporting nearby branch locations based on business necessity." We need to turn into list items. Could be bullet list. We'll create

    • each sentence or grouped. Ensure we preserve all info. Then requirements/qualifications: "What You Bring To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High school diploma, GED - Required Qualifications 6+ Months Cash Handling experience - Required.6+ Months Demonstrated customer service experience - Required.Excellent customer service skills and a passion for helping others.Ability to identify and escalate concerns of risk to appropriate channels.Ability to follow directions, policies, and procedures.Effective listening and communication skills.Comfortable in using digital tools and technology to enhance customer engagement.Energetic, organized and able to multi-task in a fast-paced, changing environment.Understands the necessity and value of accuracy and attention to detail.Computer proficiency and basic math skills.Ability to work branch hours, which can include weekends and evenings." We need to separate Education, Qualifications, Skills maybe. Use headings: Requirements, Qualifications, Skills? The instruction says use headings like Requirements, Qualifications, Skills. We'll decide:

      Requirements

      for education and experience;

      Qualifications

      for the list of skills/abilities. Or combine. We'll follow typical: Requirements (education, experience), Qualifications (skills). We'll produce lists. Then "It Would Be Nice For You To Have Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.Preferred experience in Microsoft Office products." This is preferred qualifications; could be under Qualifications as well or separate "Preferred Qualifications". We'll include under Qualifications maybe as a sub-list. Then "Work Authorization & Sponsorship Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment." This is a requirement; could be under Requirements. Then "What Else You Need To Know The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Minimum Base Pay Range: $30,000.00 USD Maximum $47,000.00 USD" This is Pay. We'll create

      Pay

      with that info in

      . Then "We Value Your Impact Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)" This is Benefits. We'll create

      Benefits

      with that paragraph. We should remove Risk Culture, EEO Statement, Working Conditions, Employer Rights, What To Do Next (application instructions). Also remove duplicated lines. Now construct HTML. We need to ensure no markdown fences, just raw HTML. Let's craft:

      About the role

      It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You!

      Responsibilities

      • Engage in assisting with various financial needs and processing transactions.
      • Provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
      • Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
      • Process transactions, including deposits, withdrawals, and transfers.
      • Handle cash and maintain accurate cash drawer balances.
      • Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
      • Recognize opportunities and cross-sell bank products to deepen customer relationships.
      • Engage customers and leverage digital tools to educate them on self-service options.
      • Assist with custodianship, audits, and other operational tasks.
      • Maintain a clean and organized work area, to create a welcoming environment for customers.
      • Responsibilities may extend to supporting nearby branch locations based on business necessity.

      Requirements

      • Education: High school diploma or GED (required).
      • 6+ months cash handling experience (required).
      • 6+ months demonstrated customer service experience (required).
      • Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

      Qualifications

      • Excellent customer service skills and a passion for helping others.
      • Ability to identify and escalate concerns of risk to appropriate channels.
      • Ability to follow directions, policies, and procedures.
      • Effective listening and communication skills.
      • Comfortable using digital tools and technology to enhance customer engagement.
      • Energetic, organized and able to multi-task in a fast-paced, changing environment.
      • Understands the necessity and value of accuracy and attention to detail.
      • Computer proficiency and basic math skills.
      • Ability to work branch hours, which can include weekends and evenings.
      • Preferred: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
      • Preferred: Experience in Microsoft Office products.

      Pay

      The base pay range for hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Minimum Base Pay Range: $30,000.00 USD Maximum $47,000.00 USD

      But we need to include the sentence about base pay range posted below. Let's include: "The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Minimum Base Pay Range: $30,000.00 USD Maximum $47,000.00 USD" Thus

      The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Minimum Base Pay Range: $30,000.00 USD Maximum $47,000.00 USD

      Benefits

      Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

      Check for any leftover boilerplate: We removed EEO

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