Full-Time Team Member - Pet Supplies (Tech Ridge)

Sales Floor Operations

• Is a constant presence on the sales floor helping guests.
• Actively sells Tomlinson’s core products and works hard to always hit sales goals.
• Spend the vast majority of shift on the sales floor:
• Building rapport with both guests.
• Assuring that customer service and satisfaction exceed our guests’ expectations.
• Unloads shipments, rotates stock, assists in maintaining an inspection ready store.
• Supports and advocates for company and store leadership initiatives.
• Maintains the company’s reputation, culture and vision while building relationships with guests through high levels of service and pet-focused selling.

Store Appearance

• Ensures store’s always aesthetically in compliance with Tomlinson’s Brand Standards.
• Maintains an aesthetically appealing store by keeping it well lit, well stocked, clean and clutter-free, and by making sure it is a warm and welcoming place to shop.
• Maintains an inspection-ready store at all times, but especially on given inspection dates.

Communications

• In constant communication with Store leadership regarding store operations & needs.
• Attends all required store meetings and trainings.

Requirements

• Lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carry-outs for guests.
• This is an active role which requires you to be on your feet for the majority of your shift.
• Work a flexible schedule including evenings and weekends.