Full-Time Store Manager Trainee
The Salvation Army North & Central Illinois Division · Rochester Hills, MI · 1 wk ago
Customer Service$20–$26/hrFull-time
About The Role
Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.
Essential Responsibilities
- Support staff training and supervision as assigned
- Implement strategies to meet production and sales goals
- Aid the manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
- Ensure compliance with OSHA and Salvation Army safety/security policies
- Work with the store manager to keep income and expenses within budgeted parameters
- Protect resources through product control procedures to prevent shrinkage
- Implement customer development and retention plans
- Create an enjoyable shopping experience
- Proactively improve The Salvation Army's image among staff and community
- Support The Salvation Army's mission statement
- Document and provide information for personnel reviews and corrective actions
- Communicate with the Store Manager regarding all aspects of store operations
- Handle all other duties as assigned
Training
- Paid training on register and store procedures
- Ongoing coaching and support from store leadership
- Opportunity to build retail and customer service skills