Full-Time Store Manager Trainee

Duties And Responsibilities

• Communicates job responsibilities and performance expectations to direct reports to ensure desired results; leads and develops store personnel.
• Develops and implements action plans using company provided resources to improve operating results.
• Oversees the appropriate resolution of employee and customer concerns, aligning with the district manager, as needed.
• Interviews candidates for store positions and provides recommendations to the district manager.
• Manages personnel, including recommending personnel for advancement and termination as appropriate.
• Collaborates in the resolution of any issues that arise within the store to minimize potential liability for the division and the company.
• Trains and develops store personnel to achieve their maximum professional potential, using appropriate training materials.
• Observes and evaluates employees’ work performance and provides feedback and coaching as appropriate.
• Ensures store personnel comply with the company customer services guidelines and demonstrate appropriate interactions with customers and co-workers.
• Resolves concerns from store personnel and customers independently and/or escalates concerns to the district manager as necessary.
• Models, communicates and supervises compliance with company policies and procedures.
• Ensures a safe working environment by identifying and rectifying hazards, promoting proper ergonomics, and maintaining equipment in proper working order.
• Prepares, manages and revises weekly schedules to ensure accuracy.
• Ensures store personnel adhere to expense guidelines, inventory procedures, product handling, and cash handling policies to minimize losses.
• Ensures store personnel maintain store zone standards and merchandising standards at all times.
• Acts to improve operational results and implements personnel and operational plans to achieve store KPI goals and budgets.
• Attends and participates in meetings such as district weekly operations calls, monthly one-to-ones and training sessions.
• Plans and conducts meetings such as store team meetings, monthly management team meetings, training sessions, and other company-related events or meetings.

Job Qualifications

• At least 18 years old required.
• High school diploma or equivalent preferred.
• Prior experience in a retail environment and prior management experience.

Education And Experience

• At least 18 years old required.
• High school diploma or equivalent preferred.
• Prior experience in a retail environment and prior management experience.

Benefits

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program
• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Up to 6 Weeks Paid Parental Leave at 100% of pay
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance
• Full-time employees average 30 or more hours per week within an annual lookback period