Full Time Store Manager - Roosevelt Field

Responsibilities

• Drive sales and team performance by coaching AWMs, SLs, and Bear Builders, ensuring a Guest experience that reflects the Experience First culture.
• Manage payroll, forecasting, and scheduling based on business trends to achieve or surpass targets.
• Create weekly schedules and determine associates’ daily assignments with the assistance of the Assistant Workshop Manager (AWM); direct their work, including managing break schedules, completing assigned tasks and daily priorities, and serving as a role model leader.
• Make hiring and promotion decisions, taking into consideration feedback and recommendations from the AWM regarding applicant selection and staff advancement.
• Lead and inspire your team during scheduled shifts, enforcing and adhering to Build-A-Bear Workshop policies, procedures, and standards.
• Identify and communicate any possible violations to the District Manager and/or Territory Manager immediately, for escalation to HR.
• Take appropriate disciplinary actions in coordination with DM and HR as required by policy, and deliver corrective actions to team members, with the assistance of the AWM, when violations occur.
• Exercise common sense and independent judgment in responding to and leading the team to maintain operational efficiencies and adherence to store safety policies and procedures and in resolving Guest issues.
• Oversee inventory management processes, including receiving, stocking, and inventory counts.
• Build and develop a high-performing team in partnership with the AWM that consistently delivers an exceptional Guest experience.

Requirements

• Minimum 2 years of management experience with a proven, successful history in a customer-centric business.
• A high school diploma or GED required.
• Experience using common store technology solutions (POS, scheduling, HRIS, time and attendance).
• Preferred qualifications include 2-4 years of store management experience, an Associate’s degree or higher in business, management, or a related field, and proficiency in the use of common store technology solutions.

Qualifications

• Ambitious, success-oriented, and motivated by achieving goals.
• Thrives in a high-engagement, Guest-focused environment.
• Balances creativity, fun, and operational discipline.
• Exercises sound judgment in ambiguous situations and independent decision-making.
• Demonstrates initiative, resilience, and adaptability.
• Leads with confidence, positivity, and an energizing presence.
• Maintains composure and clarity under pressure.
• Unites teams around shared goals and a joyful Guest experience.

Working Environment

• Ability to work a typical retail schedule including days, evenings, weekends, and holidays.
• Ability to sit, stand, move, and lead an active retail environment for at least eight hours a day.
• Ability to lift > 25 pounds.

Pay

PAY RANGE: $27.00-$30.00/Hour.