Jobs · Sales · Ohio

Full-Time Store Associate

ALDI USA · Austintown, OH · 1 mo ago
Sales$18/hrFull-time

About the role

As a store associate, you’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. This is a full-time position averaging 30+ hours per week.

Responsibilities

  • Model and fulfill all customer service principles; escalate concerns to store management as necessary.
  • Inform store management of loss due to outdated or damaged products.
  • Utilize the point-of-sale (POS) system to accurately scan and process customer purchases; report scanning concerns or errors to store management.
  • Adhere to cash policies and procedures; follow the line policy and open additional check lanes as required for efficient checkout.
  • Stock shelves and displays neatly while following merchandising planograms to maximize sales.
  • Complete curbside pickup orders by accurately retrieving items, verifying order contents, and ensuring timely delivery to customers’ vehicles.
  • Maintain zone and merchandising standards at all times.
  • Assist store management in achieving operational efficiency and total loss goals.
  • Comply with all established company policies and processes.
  • Support store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment.
  • Adhere to inventory procedures and product handling guidelines.
  • Perform general cleaning tasks to company standards.

Physical Demands

  • Push, pull, sit, stand, reach, grasp, twist, and move between areas.
  • Lift, carry, and place product weighing up to 45 pounds on shelves at various heights, including overhead.
  • Operate equipment such as cash registers, electric and manual hand jacks, floor scrubbers, and cardboard balers.
  • Stock product in varying temperatures, including freezer and cooler environments.
  • Use glass and multipurpose cleaning products.

Qualifications

  • Ability to provide prompt and courteous customer service.
  • Ability to operate store equipment including cash registers, floor scrubbers, cardboard balers, pallet jacks, handheld devices, and computers.
  • Ability to interpret and apply ALDI operating policies and procedures.
  • Effective verbal and written communication skills.
  • Basic arithmetic skills (addition, subtraction, multiplication, division).
  • Ability to follow instructions and pay attention to detail.
  • Ability to work both independently and collaboratively.
  • Strong organizational and prioritization skills to complete tasks within established timeframes.
  • Reliable and prompt attendance.
  • Ability to meet availability requirements.

Education and Experience

  • At least 18 years old (required).
  • High school diploma or equivalent (preferred).
  • Prior work experience in a retail environment (preferred).

Pay

Starting wage: $18.00 per hour. Wage increases: Year 2 - $18.50, Year 3 - $19.00, Year 4 - $19.00, Year 5 - $20.00.

Benefits

  • 401(k) Plan with company matching contributions.
  • Employee Assistance Program (EAP).
  • PerkSpot National Discount Program.
  • Medical, prescription, dental, and vision insurance (full-time employees).
  • Generous vacation time and 7 paid holidays (full-time employees).
  • Up to 6 weeks paid parental leave at 100% of pay (full-time employees).
  • Up to 2 weeks paid caregiver leave at 100% of pay (full-time employees).
  • Short and long-term disability insurance (full-time employees).
  • Life, dependent life, and AD&D insurance (full-time employees).
  • Voluntary term life insurance (full-time employees).

Full-time employees average 30 or more hours per week within an annual lookback period. Benefits may vary by state.

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