Full-time service technician

About the role

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

• Care for bikes so their owners love riding them
• Service all kinds of bikes
• Build relationships with bike owners
• Work with brand new models before they hit the sales floor
• Provide fantastic customer service
• Learn and grow as a technician
• Continually learn proper service methods and new technologies

Requirements

• Self-motivated
• Positive, team-focused mentality
• Willingness to learn
• Desire to build skills as a technician
• Experience as a mechanic is not required

Qualifications

• Fantastic hospitality
• Warm, approachable manner
• Great listening skills
• Drive to help in any way
• Attention to detail
• Lovely for tinkering
• Eagerness to learn
• Willingness to pitch in on any task

Skills

• Communication skills
• Attention to detail
• Problem-solving skills
• Customer service skills
• Technical aptitude

Benefits

• Flexible and fun company culture
• Competitive health care PPO & HDHP medical plan options
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000!
• (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

Pay

$0.00 - $0.00 per hour

Schedule

Hours vary based on department needs.