Full Time Server- Waltonwood Cherry Hill

About the Role

The Server delivers a high-quality culinary experience for our residents in a positive, friendly, and efficient manner. As a liaison between residents and cooks, servers must be highly effective communicators and maintain professionalism and respect at all times. This position reports to the Dining Room Supervisor within the Culinary department. Servers build fulfilling relationships with residents by understanding and appreciating their specific dining preferences, ensuring a memorable dining experience in a warm and inviting environment.

Responsibilities

• Serve meals according to resident restrictions, dining room location, and drink preferences.
• Serve residents drinks, appetizers (soups/salad), entrees, and dessert.
• Interact with residents and associates in a friendly manner to ensure a positive meal experience.
• Accommodate special requests from residents (condiments, half orders, different items).
• Listen closely to residents and culinary associates to minimize errors and exceed expectations.
• Review and be familiar with residents’ dining restrictions.
• Clear and reset tables between meal services.
• Clean kitchen areas (garbage, counters) and dining room (remove dirty dishes, clean tables and chairs).
• Maintain high standards of personal and dining area cleanliness and sanitation.
• Assist with additional duties as assigned by the Dining Room Supervisor.
• Demonstrate regular attendance, punctuality, and dependability.
• Support team goals by assisting co-workers and welcoming new associates and residents.

Requirements

• Prior serving and/or restaurant experience in the hospitality industry preferred.
• Working knowledge of dining etiquette.
• Knowledge of proper food service sanitation techniques.
• Personable and outgoing demeanor.

Physical Requirements

• Constant use of manual dexterity, auditory, and visual skills, with frequent use of bi-manual dexterity and fine motor skills.
• Ability to follow written and oral instructions and procedures.
• Ability to reach, bend, twist, squat, kneel, push, and pull.
• Ability to lift and carry up to 50 pounds.
• Ability to perform repetitive movements including simple grasping, pushing, pulling, and fine manipulation.
• Occasional sitting, with constant walking and standing.

Skills

• Customer Focused: Dedicated to meeting and exceeding customer needs by establishing effective relationships and gaining trust.
• Strong Communication Skills: Clearly and accurately conveys information verbally and in writing to engage and inform the audience.
• Patience: Works to understand people and processes before making judgments; tolerant and attentive listener.
• Detail Oriented: Pays attention to small details and values gathering all relevant information before making decisions.