Full Time Security Officer (Wed-Sun 3pm-11pm)

About the Role

The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and provides a positive experience for residents, tenants, and guests.

Responsibilities

• Complete hourly patrol route of the property using the security system
• Access control for guests, tenants, and vendors
• Ensure no property is being damaged
• Conduct routine foot patrols in and around the building
• Perform other duties as assigned
• Observation and reporting of safety concerns
• Issue banning notices to rule violators and maintain a file for ban notices; notify management when necessary
• Maintain the appearance of the two plaza kiosks
• Enforce the “no dogs on the plaza” policy
• Keep updated information (e.g., Kiss N Ride, contact phone numbers, rules of conduct) and communicate to guests as needed
• Report any unknown work occurring at the property to management
• Notify Park X, Commercial property management, and Residential property management immediately if anyone parks illegally on the plaza
• Communicate to guests the importance of keeping fire access areas accessible for fire trucks and ambulances
• Close loading dock doors as needed
• Report any concerns to management
• Assist the Marketing team before, during, and after events as needed (Reston and Loudoun Station)
• Manage the valet; ensure cars are not parked on the plaza or down ramp (Reston Station)
• Ensure the plaza marketing plan is followed during special events (Reston Station)
• Manage traffic coming onto the plaza and keep it moving (Reston Station)

Requirements

• High School Diploma
• Certified security officer by the state of Virginia
• Minimum of 1 year experience in a customer-service related field
• Valid driver's license without major violations
• Flexibility to work after hours and weekends, as needed

Skills

• Outgoing personality with ability to relate to a diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem-solving, time management, and communication skills
• Highly credible and trustworthy, operating with a high degree of integrity
• Ability to hold oneself and others accountable and strive for excellence
• Positive, can-do attitude with a focus on fueling growth and innovation
• Customer-focused and results-oriented
• Desire to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships in a team setting
• Ability to multitask and prioritize tasks with strong attention to detail in a fast-paced environment
• Self-directed and able to work independently with minimal supervision

Physical Demands & Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
• Push, pull, or lift up to 50 pounds
• Continuous repetitive motions
• Work under variable temperature conditions (extreme heat or cold), variable noise levels, outdoors/indoors
• Exposure to fumes, hazards, dust, mites, chemicals, and bio-hazards

Benefits

• Medical, Dental, and Vision coverage
• 401K Match
• Life Insurance
• Career development opportunities for advancement within the expanding portfolio
• Annual professional development funds
• Free parking and EV charging
• Parental Leave Program
• Friendly work environment that values collaboration

Pay

Maryland Compensation Range: $17 USD - $18 USD per hour. You may also be eligible to participate in a discretionary annual incentive program, subject to its rules and dependent on individual and organizational performance.