Full Time Security Officer (Mon-Fri, 7am-3pm)

About the role

The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and provides a good experience for residents, tenants, and guests.

Responsibilities

• Complete hourly patrol route of the property using the security system
• Access control for guests, tenants and vendors
• Ensure no property is being damaged
• Conduct routine foot patrols in and around the building
• Perform other duties as assigned
• Observe and report safety issues
• Issue banning notices to rule violators
• Maintain file for ban notices and notify management when necessary
• Maintain the appearance of the two plaza kiosks
• Enforce the “no dogs on the plaza” policy
• Keep updated information (e.g., Kiss N Ride, contact phone numbers, rules of conduct) and communicate to guests as needed
• Report any unknown work occurring at the property to management
• If anyone parks illegally on the plaza, notify ParkX, commercial property management, and residential property management immediately
• Communicate to guests that fire access areas must remain accessible for fire trucks and ambulances
• Close loading dock doors as needed
• Report any concerns to management
• Assist the marketing team before, during, and after events at Reston and Loudoun stations
• Manage the valet at Reston Station; ensure cars are not parked on the plaza or down ramp
• For special events at Reston Station, ensure the plaza marketing plan is followed
• Manage traffic coming onto the plaza at Reston Station and keep it moving

Qualifications

• High School Diploma
• DCJS Certification or ability to obtain a DCJS certification within the first 90 days of employment
• Minimum of 1 year experience in a customer‑service related field
• Valid driver’s license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to a diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem‑solving, time management, and communication skills
• Highly credible and trustworthy; operates with a high degree of integrity
• Holds oneself and others accountable and strives for a high level of excellence
• Positive, can‑do attitude; able to fuel growth and innovation
• Customer‑focused and results‑oriented
• Desire to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in a team setting
• Ability to multitask and prioritize tasks with strong attention to detail in a fast‑paced environment
• Self‑directed and able to work independently with minimal supervision

Physical Demands & Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
• Push, pull, or lift up to 50 pounds
• Continuous repetitive motions
• Work under variable temperature conditions (or extreme heat or cold), variable noise levels, outdoors/indoors, around fumes, dust, mite hazards, chemicals, and bio‑hazards

Benefits

• 401K match
• Career development opportunities for advancement within the expanding portfolio
• Employee perks such as free parking and EV charging, parental leave program, and a friendly work environment that values collaboration
• Benefits may vary depending on the function of the role

Pay

Virginia Compensation Range: $18 USD – $20 USD