Full-time Sales Teammate (Northpointe Plaza)

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education
• Share knowledge and education with Team
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
• Help Guests try on or fit merchandise
• Check out and bag purchases
• Prepare merchandise for alterations
• Knowable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
• Fills out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Place Special Orders or call other stores to find desired merchandise
• Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

• Create relationships through Guest Loyalty and Guest Preferred
• Maintain a professional and respectful attitude at all times creating a positive floor culture
• Recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend

Visual Merchandise Management

• Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
• Stay current on product range
• Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback
• Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations

• Open and close cash registers
• Use magnetic card readers
• Perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
• Watch for and recognize security risks and thefts
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Develop and maintain knowledge of Point of Sale (“POS”) procedures
• Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
• Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

No prior experience or training required.